Return & Refund Policy

📅 Effective Date: May 17, 2025
📧 Contact: gear.thryve@gmail.com

At Thryve, everything we create is built for the obsessed — and we want you to love what you receive. If something isn’t right, we’ve got your back.

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Returns

You can request a return within 7 days of receiving your order.

To be eligible, the item must be:

• Unused and in original condition

• With all tags, packaging, and hygiene protection intact

• Not purchased as part of a clearance or final sale

To start a return, just email us at gear.thryve@gmail.com with your order number and reason for return.

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Refunds

Once your item reaches us, we’ll inspect it and notify you by email.

If approved:

• Your refund will be processed to your original payment method

• Please allow 5–7 business days for the amount to reflect

• Shipping fees, if applicable, are non-refundable

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Exchanges

We don't offer direct exchanges at the moment.
If you want a different size or design, simply return the original piece and place a new order.

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Non-Returnable Items

• Worn or washed items

• Customized pieces

• Items purchased during sale or promotional events

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Need Help?

We’re here for you.
Drop us a message at gear.thryve@gmail.com anytime.